Software Licence Analyst

Overview

In this role you help deliver Software Licence Management services, turning licence and entitlement data into insight for compliance, renewals and service delivery. You’ll collaborate with cross-functional teams and work closely with licence managers to ensure accuracy and optimisation. The role offers hands-on experience with major technology vendors and a clear path to build licensing expertise in a collaborative environment. A strong data mindset and attention to detail will drive cost savings and improved utilisation.

Responsibilities

• Maintain accurate licence, entitlement, contract, application and renewal records
• Collect, validate and reconcile inventory, discovery, usage, purchase and entitlement data
• Use Snow or equivalent tools to support licence positions, compliance checks, metering and reharvesting
• Produce reports, dashboards, data extracts and evidence for service reviews, renewals and audits
• Identify unused software and opportunities to improve licence utilisation
• Respond to routine customer and internal queries and escalate complex licensing or commercial matters
• Collaborate with service, customer, procurement, tooling and reporting teams to deliver a dependable service

Key requirements

• Experience in Software Licence Management, software licensing, IT service operations or related analytical role
• Working knowledge of software licensing concepts; exposure to Microsoft, IBM, Oracle, Adobe or Veritas beneficial
• Confidence with data, spreadsheets, reporting or licence-management tools; strong attention to detail
• Understanding of discovery, inventory, entitlements, reconciliation, software usage and reharvesting
• Organised, customer-focused approach with clear communication and issue escalation
• Ability to own assigned analysis while collaborating within a team

• Organised
• Customer-focused
• Clear communicator
• Knowledge of software licensing concepts
• Experience with licence-management tools
• Data handling and reporting

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