Customer Service Advisor- Fashion

Do you have exceptional customer service skills? Are you looking for a new opportunity? Would you like to work for a fast paced and dynamic fashion brand? If yes, then please continue reading!

We are looking for a number of dedicated Customer Service Agents to join a new and exciting team our client, a fabulous fashion organisation are seeking exceptional staff to support their customers with a wide range of enquires and queries.

Duties include but are not limited to:

• Placing telephone mail orders for customers
• Responding to a high volume of queries via email, telephone and live chat
• Looking up stock for customer requests
• Contacting customers to ascertain data omitted on orders
• Knowledge of all product lines

To be successful in this role, you must be able to work FULL TIME AND COMPLETE VARIOUS SHIFTS

• 4-month contract
• 37.5 hours per week
• £13.85 per hour
• 4 days in the office / 1 day from home
• Monday – Friday + 1 weekend in every 3 (weekends are remote)
• Shift patterns:
  • 8:00 AM – 4:00 PM
  • 10:00 AM – 7:00 PM
  • 1:00 PM – 9:30 PM
• South East London BASED – MUST BE ABLE TO TRAVEL TO THE OFFICE

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