Associate Relationship Manager – Manchester

Job Title

Associate Relationship Manager

Location

Manchester

Salary

Starting from £40,824

Hours & Working Pattern

Full‑time; minimum two days per week or 40% of working hours in office/hub.

Responsibilities

• Attend client meetings (virtually or in person), prepare agendas and briefing notes, follow up actions and communicate updates on sector insights, products, client facilities, meetings and events.
• Support the lending journey, help identify high‑value clients and spot opportunities to deliver product solutions.
• Use your understanding of financial accounts to support credit proposals, monitor and manage risk and contribute to financial analysis.
• Assist with credit reviews, facility changes and onboarding, including preparing proposals and tender submissions.
• Manage your diary and inbox, prioritise tasks and contribute to process improvements that benefit clients and colleagues.
• Work with internal teams and product partners to deliver tailored solutions and stay informed on sector developments.

Qualifications

• Minimum 2 years’ experience in a customer‑facing role within financial services.
• Strong organisational and time management skills.
• Confidence in building and maintaining relationships.
• Clear written and verbal communication skills.
• Proactive mindset and willingness to learn.
• Awareness of risk and how to manage it effectively.
• Desirable but not essential: experience in Business & Commercial Banking.
• Proficient in using systems such as CRW, PEGA and Co‑Pilot.

Benefits

• Generous pension contribution of up to 15%.
• Annual performance‑related bonus.
• Share schemes, including free shares.
• Flexible and hybrid working options.
• 28 days’ holiday, with bank holidays on top.
• Wellbeing initiatives and generous parental leave policies.
• Discounted shopping and other lifestyle adaptations.

Equal Opportunities

We are a Disability Confident Leader and guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers.

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