Guest Experience & Reservations Specialist

Company: Crieff Hydro Limited
Apply for the Guest Experience & Reservations Specialist
Location: Crieff
Job Description:

Crieff Hydro Family of Hotels in Scotland is seeking a Reservations Advisor to be the first point of contact for guests’ pre-stay needs across our family of hotels, delivering warm, professional service. You will handle inbound calls, emails and live chat, make outbound pre-arrival calls, upsell and provide accurate information on room availability, rates, spa, dining and activities.

Ideally you have hospitality customer service experience and a passion for exceeding sales targets, with good

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Posted: October 3rd, 2026