Senior Service Designer – Transform Complex Journeys

Futureheads Recruitment | B Corp™ is seeking a mid-level Service Designer to join an established in-house design team within a banking group in London. The role focuses on clarifying messy service journeys, collaborating with stakeholders and turning insights into practical improvements.

The position is London-based with hybrid work, usually one day in the office, and offers a benefits package plus discretionary bonus.

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