Senior Contact Centre & CX GTM Leader (Hybrid)

Capgemini is seeking a seasoned Contact Centre Subject Matter Expert to drive GTM and growth in the Banking CX space from London. The role blends office, client sites, and home working within a hybrid model.

You will lead initiatives with technology partners to shape solutions, engage with executives, and influence clients on CX modernization, AI, and cloud CCaaS strategies. The successful candidate will collaborate with sales, alliances, and delivery teams to accelerate revenue and build a

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