Company: Duetto
Location: London
Job Description:
Duetto is seeking a Senior Customer Success Manager to manage the post-sales lifecycle for strategic accounts across EMEA. This role demands a strong hospitality background and proficiency in stakeholder management to drive client success and adoption.
The successful candidate will work closely with hotel leadership, leveraging analytics and AI tools to enhance performance, while ensuring the highest levels of client satisfaction. Fluency in English and French is required, along with a proactive mindset toward client relationships and revenue management.
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Posted: July 8th, 2026