Support Medical Secretary
The closing date is 26 July 2026
The post holder will support the Medical Secretary Team within the Haematology department. The duties include secretarial and administrative tasks as set out in the job description, working to support the secretarial team and line managing the audio typists within the department.
The post holder will work closely with the clinical team to develop a clear understanding of the clinical service and will provide a high standard of secretarial support.
Main duties of the job
The successful candidate will provide comprehensive secretarial support to the Clinical and nursing teams.
Key responsibilities include working independently and as part of a team while maintaining a high standard of work, prioritising workload, escalating issues when necessary, and liaising with staff at all levels including Consultants, Management, Nursing staff, GPs, patients, and patient relatives to handle enquiries effectively and efficiently.
To be successful you will need a good standard of education, experience of an office-based role, excellent verbal and written communication, typing skills, and a clear understanding of patient confidentiality.
About us
You will be working for an organisation that values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits, including professional development support and policies to balance personal and professional life.
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
- 3 GCSE (or equivalent) including English at grade C/4 or above or equivalent experience/qualifications.
- NVQ/RSA or OCR at level 3, or relevant secretarial, admin and clerical experience that would equate to level 3.
- ECDL or equivalent.
Experience
- Experience in a clerical or secretarial role.
- Experience of dealing with people who may be distressed or unable to communicate effectively.
- Experience of working with computers on a day to day basis.
- NHS experience.
- Secretarial experience of typing clinic letters and clinical administrative letters.
- Medical Terminology.
- Supervisory experience.
- Excellent organisational skills.
- Ability to work using initiative and without supervision.
- Ability to work with discretion and a passion for maintaining patient confidentiality.
- Methodical and accurate with attention to detail.
- Ability to work to agreed quality standards.
- Ability to meet deadlines and work within time constraints.
- Ability to manage own workload.
- Excellent inter‑personal and communication skills.
- Ability to build and maintain lasting working relationships with colleagues.
- Adaptable approach to work.
- Commitment to personal training and development.
- Interest in developing role and looking for opportunities to improve working practices.
- Demonstration of a commitment to the Trust’s PROUD values.
- Ability to work as part of a team and independently.
- Knowledge of Trust Policies.
Further Training
- Knowledge of Microsoft packages including Outlook.
- Experience of Connect / Digital Dictation / PinPoint / ICE.
- Knowledge of 18‑week RTT.
- Willingness to undertake training and appraisals as required by the specific post.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,760 to £27,476 a year pro‑rata for part‑time staff
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