Financial Inclusion Officer

Company: CIH International Housing Group
Apply for the Financial Inclusion Officer
Location:
Job Description:

Job Title: Financial Inclusion Officer

Job Location: Solihull

Salary: £32,597 to 37,280 pounds per annum

Type: Locum, Ongoing

Ongoing opportunity for a Financial Inclusion Officer in Solihull, UK, earning between 32,597 to 37,280 pounds per annum with performance-based incremental progression, full-time. This essential car user post provides a dynamic opportunity to make a real difference in the Solihull community while developing your professional skills. As a Financial Inclusion Officer, you will be situated in the Council House or have the chance for homeworking, allowing flexibility in your work environment.

Perks and benefits:

  • Along with the satisfaction of aiding those in need, you’ll enjoy a full-time role with inherent stability and benefits.
  • This position also offers unique opportunities for professional growth and networking by working with various agencies.
  • Additionally, enjoy the adventure of working in different locations on a daily basis, ensuring no two days are the same.
  • Take advantage of continuous professional development, ensuring your skills remain sharp and relevant.
  • Lastly, experience the joy of working in a supportive community-focused environment where your input is valued.

What you will do:

  • Identify clients from individuals, households, or groups who may require financial support.
  • Provide non-judgemental support and empower clients through changes in the benefit system.
  • Make recommendations on hardship grants such as Community Care Grants and Crisis Awards.
  • Stay informed on the wide range of services provided by Income & Awards and partners.
  • Engage with partner services like Citizens Advice Bureau and Money & Debt Advice.
  • Promote a customer-focused performance, offering high-quality advice on various support services.
  • Assist clients in maximising their income through benefits and grants.
  • Ensure households have effective Discretionary Housing Payments in place.
  • Support clients in finding long-term solutions to financial challenges.
  • Manage a caseload in a target-driven environment, ensuring all actions are tracked and evaluated.

Join us in Solihull, a vibrant and welcoming community where your work as a Financial Inclusion Officer can significantly impact lives. With fantastic amenities, beautiful parks, and easy access to Birmingham, Solihull offers a unique balance of work and life in a supportive and friendly environment.

#J-18808-Ljbffr…

Posted: July 22nd, 2026