Company: Holafly
Location:
Job Description:
Holafly in the United Kingdom is seeking an ambitious Head of AI & Automation to define and scale its CX automation strategy across customer journeys, combining chatbots, agent tooling, and data-driven insights.
You will lead a growing team, partner with Product and IT, govern AI practices, manage vendors, and report on impact, cost per contact, and CX metrics while ensuring compliance and responsible AI.
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Posted: July 18th, 2026