Head of SMB & Mid-Market Customer Experience

NAVEX Global, Inc. seeks a Manager of Customer Experience to lead a hybrid team in London. You will drive customer engagement and retention for SMB and Mid-Market clients across EMEA and APAC.

The ideal candidate has over 5 years in customer success and a strong track record in team leadership. You will be pivotal in enhancing operational processes and ensuring top-tier customer satisfaction.

This role offers a fast-paced, high-performance environment supported by NAVEX’s commitment to your success and growth.

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