Remote CSM (Mid‑Market) — Drive Adoption & Growth

Company: Certinia
Apply for the Remote CSM (Mid‑Market) — Drive Adoption & Growth
Location: London
Job Description:

Certinia is looking for a Customer Success Manager to drive customer adoption and build strong relationships within mid-market accounts. This role requires at least 3 years of customer-facing experience in a SaaS environment and excellent communication skills.

As a proactive self-starter, you will guide customers through their journey, ensure they achieve their desired outcomes, and identify upsell opportunities. Certinia offers a remote work model within the UK.

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Posted: July 7th, 2026