Do you want to lead on reshaping a Mass Emailing Service for the MSC that turns complex messaging systems into seamless user experiences?
Can you balance diverse marketing and non‑marketing business demands, technical opportunities, and regulatory constraints?
If you’re great at seeing an opportunity to help others and translating business frustrations and challenges into technology solutions, then this could be the opportunity for you.
This fixed‑term role (24 months) will be responsible for leading the discovery and delivery of a new Mass Emailing Service, a project that is core to our Technology and Data Strategy. The MSC is looking for a new tool that supports both marketing and non‑marketing teams with mass campaigns and mail outs.
You will take ownership from functional requirements gathering and product selection, through to successful implementation and go‑live, ensuring the solution meets both operational needs and strategic objectives.
Once the Mass Emailing Service is delivered, you’ll also take on the ongoing development and optimisation of one or two other key business platforms, depending on your previous experience.
This role would work as part of a team of other Business Systems Managers within our Technology & Data team, responsible for a diverse suite of IT systems supporting internal staff and external stakeholders.
The tools you build here will help us tell the story of sustainable fisheries to millions of people worldwide, and keep our certified partners and supporters engaged in safeguarding the future of the world’s oceans.
Responsibilities
- Lead the discovery, design, and implementation of the new Mass Emailing Service.
- Define functional requirements and select appropriate product solutions.
- Ensure successful go‑live and post‑implementation optimisation.
- Own ongoing development of key business platforms as required.
- Work collaboratively with business stakeholders, technical teams, and regulatory specialists.
Qualifications
- Experience working with Mass Emailing Services and processes, or supporting similar system transition projects.
- Ability to work independently and manage delivery timelines within wider business and technology priorities.
- Understanding of how to measure success and deliver real value from system changes.
- Strong experience in a Microsoft environment, including Office 365 and SharePoint.
The MSC is committed to flexible working. The successful candidate will need to work from the London, UK office for a minimum of 50% of their working time each month; the remaining time can be worked from home. During onboarding, hybrid work may require more in‑office work than remote work.
Please be aware, we are only able to progress with candidates who already have the right to work in the location(s) specified in this advert. Unfortunately, we are not able to offer visa sponsorship at this time.
The MSC is committed to the principles of equality and fairness and we welcome applications from all communities. We do not discriminate on the grounds of age, ethnicity, race, colour, religion or belief, gender or gender identity, sexual orientation or disability. If you have a disability and need reasonable adjustments during the recruitment and selection process, please let us know how we can help you.
We encourage early applications, as we may close this vacancy before the advertised closing date if we receive a high volume of suitable applications.
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