Hybrid Contact Center Leader: Drive Service Excellence

Company: Addition
Apply for the Hybrid Contact Center Leader: Drive Service Excellence
Location: Watford
Job Description:

Addition Solutions is seeking a customer-focused leader to guide a high-performing contact centre team. You will inspire, develop and coach Advisors to deliver outstanding customer support while driving operational performance and continuous improvement.

This 12-month FTC offers hybrid working with three days on-site each week, structured shift patterns, and real influence over service delivery and KPI outcomes.

#J-18808-Ljbffr…

Posted: July 23rd, 2026