Remote SMB Customer Success Manager: Onboarding & Adoption

Company: black.ai
Apply for the Remote SMB Customer Success Manager: Onboarding & Adoption
Location: London
Job Description:

black.ai is seeking an SMB Customer Success Manager to join our London team, responsible for customer activation and retention in the built world industries. This role is for a candidate early in their tech career, working closely with various teams to enhance customer experience.

Key responsibilities include onboarding, driving customer adoption, and monitoring account health. The position offers a competitive OTE remuneration of £55,000-65,000, including pension and flexible work options.

#J-18808-Ljbffr…

Posted: June 27th, 2026