Senior Property Manager

Senior Property Manager

Location: Bushey, Hertfordshire. Same vacancy also available in Hertford.

Salary: £33,000 – £37,000 (Dependent on Experience)

Position: Full-time, Permanent

The Role

• Strategic Relationship Management: nurturing strong relationships with key landlords and acting as the primary escalation point for complex tenant or landlord queries.
• Compliance Leadership & Legal Oversight: acting as the in‑house expert on the latest rental legislation, auditing statutory safety certifications, and ensuring total compliance across the wider portfolio.
• Complex Possessions & Notices: confidently managing intricate legal disputes, serving Section 8 notices, and overseeing possession processes and court proceedings in strict accordance with current laws.
• Team Mentorship: leading by example, offering guidance, support, and shared knowledge to junior Property Managers and administrative staff.
• Advanced Maintenance & Contractor Management: troubleshooting complex maintenance issues, overseeing major works or refurbishments, and vetting/managing trusted local contractors.
• End‑to‑End Tenancy Mastery: overseeing complex lease renewals, high‑stakes deposit negotiations, and dispute resolutions via the TDS.
• Strategic Internal Reporting: maintaining flawless records, analyzing portfolio performance, and reporting directly to the Head of Property Management with strategic input.

What We Are Looking For

• Extensive Experience: a proven, sustained track record in residential property management, ideally with prior experience handling premium portfolios or acting in a senior/supervisory capacity.
• Authoritative Legal Expertise: robust, up‑to‑the‑minute knowledge of tenancy compliance, with hands‑on, successful experience handling Section 8 notices and complex disputes in the post‑Section 21 era.
• Advanced Communication: exceptional negotiation and communication skills, with the ability to defuse difficult situations and handle sensitive conversations with empathy, authority, and professionalism.
• Leadership & Problem‑Solving: a calm, structured, and decisive approach to problem‑solving when under pressure, paired with a willingness to guide others.
• Logistics: a full UK driving licence and access to your own vehicle.
• Credentials: an ARLA/Propertymark qualification is strongly preferred to reflect the seniority of the role, though exceptional experience will be considered.

Why Join the Team?

• A Boutique Approach: work for an agency that values quality of service over pure volume, building long‑term, high‑value relationships rather than merely processing paperwork.
• Leadership Progression: take on a respected role within the office where your voice matters and your input shapes departmental processes.
• Supportive Culture: join a friendly, collaborative environment where your hard work and senior expertise are noticed and rewarded.
• Career Stability: anchor your career within a secure, well‑established business with a deep‑rooted local presence.

To Apply

If you are an authoritative Senior Property Manager looking to take ownership of a premium portfolio with a business that genuinely values its people, we want to hear from you.

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