Customer Service Team Lead: Elevate Experience

Company: Resolute Recruitment
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Job Description:

Resolute Recruitment seeks an experienced Customer Service Team Leader to oversee and motivate the customer service team, delivering exceptional service and driving continuous improvement.

You will lead daily operations, train staff, analyse feedback and metrics, and collaborate with other departments to ensure seamless service delivery across channels. Strong English communication is essential, with multilingual abilities advantageous.

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Posted: July 21st, 2026