Commercial Operations Manager
Southampton
£50,000–£60,000 + Benefits
Hours: 8:30–5:30 (1 hour unpaid lunch)
Holiday: 28 days including bank holidays
A growing manufacturing business is seeking a Commercial Operations Manager to lead all commercial, administrative and back‑office functions. This role sits at the heart of the operation — driving efficiency, improving processes, strengthening compliance and supporting long‑term commercial growth.
You’ll work closely with the Manufacturing Operations Manager to ensure the business runs smoothly from enquiry to delivery, while building a stronger sales function and enhancing customer experience.
Key Responsibilities:
Lead sales, customer service and back‑office teams
Drive commercial planning, forecasting and reporting
Recruit, train and mentor the sales team
Oversee BRCGS Food Contact Packaging compliance
Manage Extended Producer Responsibility (EPR) obligations
Support H&S systems alongside operations
Improve internal workflows and commercial processes
Strengthen customer relationships and order management
What You’ll Bring:
Strong commercial operations or sales operations leadership
Background in manufacturing, packaging, plastics or FMCG
Knowledge of BRCGS Food Contact Packaging accreditation
Understanding of EPR and compliance requirements
Ability to streamline processes and drive commercial performance
Confident leadership across multi‑disciplinary teams
If you’re commercially minded, operationally strong and ready to make an impact, we’d love to hear from you.
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