Location: On site / Weston-super-Mare, UKjob type: Permanent / Full-timeSector and subsector: Insurance | General InsuranceAnnual Salary range:from £ 28,789.00 to £ 35,000.00
Lead with Confidence. Grow with Castelan.
Are you an experienced Supervisor ready for your next step, or an established Team Manager looking for a fresh challenge?
We are looking for a people-focused leader, based on site at our Weston-Super-Mare Head Office to take ownership of our Internal Parts Team, driving performance, developing talent, and delivering excellent customer outcomes in a fast-paced, target-driven environment.
What You Will Be Doing
- Lead and develop your team – coaching, mentoring, and supporting individuals to reach their full potential
- Oversee performance, absence, and wellbeing, managing both professional and personal matters with empathy and fairness
- Integrate and develop new starters, ensuring a smooth onboarding and building a strong, engaged team culture
- Act as the go-to for team support, helping colleagues navigate queries, challenges, and day-to-day operations
- Drive performance against KPIs and SLAs using data and insights (Excel, Office 365 tools)
- Manage workloads and priorities to keep operations efficient and customer-focused
- Work collaboratively with stakeholders and suppliers, resolving issues and improving processes
What We Are Looking For
- Experience as a Supervisor, Team Leader, or Manager with a passion for developing people
- Proven ability to motivate, coach, and improve team performance
- Confidence using Microsoft Office 365 (especially Excel)
- Strong organisational skills with a hands-on, proactive approach
- A people first mindset with the ability to support both performance and wellbeing
Experience in contact centres or logistics is helpful, but your leadership skills are what matter most.
Why This Role?
- A genuine career progression opportunity for emerging leaders
- The chance to shape, develop, and grow your own team
- A supportive environment where people development is a priority
- A role where you’ll make a real difference every day
What’s In It for You?
Alongside salary and pension, you’ll enjoy:
- 24/7 GP access for you and your household
- Discounts on cinema tickets, major retailers, and national brands
- Career development and progression opportunities
- Employee of the Month awards and celebratory events
- Staff socials, wellbeing initiatives, and charity fundraising
- Employee Assistance Programme for counselling, financial, and legal support
- First Week’s Lunches covered by the business via our local catering partner
Ready to Take the Next Step?
If you are passionate about leading people, building capability, and driving success, and grow your management career with us.
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