Healthcare Science Technical Service Manager
Band 8a
Main area CMPE Diagnostic Radiology Physics Serv Grade Band 8a Contract Permanent Contract Hours 37.5 hours per week (Full time permanent) Job ref 413-108888-CMPE-LM
Site CMPE Diagnostic Radiology Physics Serv – D00003 Town Manchester Salary £57,528 – £64,750 Pro rata, per annum Salary period Yearly Closing 04/09/2026 23:59
Job overview
This is a specialist leadership & operational management position for a registered healthcare scientist or healthcare science practitioner in the field of diagnostic radiology, who will work closely with the senior staff, Medical Physics Experts & Radiation Protection Advisers in the team. You will be able to test and advise on a broad range of modalities within diagnostic radiology, drawing on highly developed specialist knowledge and experience, acting as an IRMER Operator. You will have significant associated radiation protection knowledge & experience. You will have developed management skills. You will be supported by a team and delegate aspects of the role while retaining oversight & responsibility.
We currently have 1 other individual with this job description, so aspects will be shared through collaboration. This will be good support for a new starter.
The successful applicant will join a team of ~33 scientists, technologists and administrators providing equipment quality assurance & scientific support to NHS radiology departments in the North West of England.
Excellent interpersonal and organisational skills are required. A current driving licence is essential as frequent travel is necessary in this role.
Interviews will be in person, in Manchester.
Main duties of the job
1 Management
- 1.1 Line management for function: healthcare practitioners within the team, including allocation of work, performance, appraisals and any associated disciplinary (should it arise).
- 1.2 Work closely with senior managers to ensure satisfactory service provision at all times, planning for the future in line with Trust and team strategies.
- 1.3 Participate in and ensure staff are available for day-to-day survey related logistical or technical issues to provide real time solutions to staff in the field.
- 1.4 Take a share of DRRPS ‘duty management’ day to day (8am start time, on a rota).
- 1.5 Prioritise work and adjust routine work as necessary.
- 1.6 Lead on recruitment of technical staff. Participate in other recruitment as required.
- 1.7 Be responsible for the career development of technicians.
- 1.8 Oversee the supervision of less experienced physicists, technologists and any other staff seconded to the group who are assigned survey tasks.
- 1.9 Procure various resources in agreement with senior managers.
- 1.10 Be involved in developing and providing information for contracts as required.
- 1.11 Prep for (seeking input on content and delivery) and chair/lead the group ‘survey meeting’ and ‘diary review’.
- 1.12 Ensure suitable KPIs are in place and produced for reporting channels (Trust, customers).
- 1.13 Identify efficiency savings and suitable digital solutions for the service.
- 1.14 Interpret and implement policy/procedures in relation to this JD with guidance from senior staff or external reference points as required.
- 1.15 Act to ensure change is managed effectively in close collaboration with senior managers.
- 1.16 Manage (drawing in expertise when required) the assets for the group including cars, test tools, dosemeters, calibrations, maintenance contracts, the environmental monitoring service, TLDs/reader/oven, phantoms and radioactive sources (leak testing and audit) etc.
- 1.17 Investigate options for key purchases to meet group needs and draft a case for the section lead to approve. Purchase related consumables and test objects/tools (group leader holds budget responsibility).
- 1.18 Sign off team overtime claims.
- 1.19 Proactive customer liaison – gaining feedback to inform customer needs and expectations. Use feedback to inform development of service objectives and lead on monitoring and fulfilment of objectives.
- 1.20 Complaints handling
2 Equipment performance testing and radiation protection surveys
- 2.1 Be responsible for the organisation, delivery and quality of the planned and reactive equipment testing & radiation safety service, in line with national recommendations.
- 2.2 Oversee the booking of surveys, ensuring good liaison with appropriate staff in external departments. This will include oversight of internal staff with booking responsibilities.
- 2.3 Responsible for the inventory data accuracy (likely to be on ‘EQUIP’ platform), the quality of work instructions/test workbooks/templates & timeliness of reports etc. This includes holding others in the team to account when they have been delegated tasks.
- 2.4 Work with the senior staff to plan for new/novel equipment such that we are prepared to undertake commissioning when it arrives.
- 2.5 Regularly undertake equipment performance and radiation protection surveys (with greater involvement in more complex testing and training surveys), alone or with a colleague, following clearly defined operating procedures, at customers’ premises to ensure compliance with the regulations (IRR & IRMER) and in line with our ISO9001:2015 quality management system. This will involve accurate positioning and methodical use of dosemeters & test objects. This includes:
- 1. Critical exams
- 2. Commissioning new equipment
- 3. Routine quality control on existing installations.
- 4. Investigation of faults on existing installations.
- 5. Calibration of patient dose measuring equipment.
- 6. Checking the radiation protection of the installation.
- 2.6 Analyse the results of equipment performance measurements and draw conclusions based on national guidelines
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