Club Shop Retail Leader — Customer Experience & Merch

Bolton Wanderers Football Club is seeking a Retail Supervisor to lead and develop the store team, ensuring an exceptional customer experience and strong merchandising standards. You will manage rotas, assist with recruitment, and operate the store in the Store Manager’s absence while maintaining compliance with safeguarding and data policies.

The role requires weekend/evening flexibility, cash handling, and a proactive, customer-focused approach to meet KPIs and sales targets.

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