NiCE in London is seeking a Value Realisation Services Consultant to own business cases and drive ROI value for NiCE solutions. You will lead AI-led CX/CCaaS transformations with a strong mix of consulting and operations experience, influencing cross-functional teams within a matrixed organisation.
This hands-on role requires delivering strategic advisory engagements, building trusted advisor relationships, and maturing the VRS delivery methodology to maximize customer value.
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