Principal Consultant (Organisational Design/ Effectiveness) – Programme Advisory (OTM)
- Full-time
- Department: Infrastructure
At Turner & Townsendwe’repassionate about making the differencedelivering better outcomes for our clients, helping our peoplerealisetheir potential, and doing our part to create a prosperous society. OurProgrammeAdvisory team works with major global clients across infrastructure, transportation, utilities, commercial, government, naturalresourcesand real estate, supporting the set‑up, transition and transformation of complexprogrammes. ON THE MARK (OTM), now part of Turner & Townsend, contributes over 35 years of operating model andorganisationdesignexpertiseto theseprogrammes.
We are seeking a Principal Consultant to join ourOrganisationalEffectiveness capability withinProgrammeAdvisory (OTM). You will lead and co‑lead delivery workstreams on complex transformationprogrammes, integrating operating model andorganisationdesign with people‑centredchange to achieve measurable outcomes. You will work in multi‑disciplinary teams, shape delivery plans, guide Senior/Consultant colleagues, and build strong client relationships at senior levels.
Key Responsibilities
Design and deliverorganisationaleffectiveness and operating model interventions within majorprogrammes, aligning strategy to structure, ways of working and outcomes.
Lead or co‑lead workstreams/HIT teams; plan facilitation; prepare and quality‑assure core artefacts (narrative, documentation packs, workshop outputs, implementation tools).
Diagnose current state using OD and cultural diagnostic methods; assess change impact and readiness; shape transition plans, L&D analysis,engagementand communications.
Coordinateprogrammedeliverylogistics: calendars, governance rhythms, collaboration platforms, and project management toolsensuring data accuracy and document control.
Contribute to proposals, business cases and thought leadership; connect client needs to OTM case history and best practice; support masterclass delivery and accreditation activities.
Build trusted relationships with senior stakeholders; provide clear, evidence‑based recommendations and manage risks and issues proactively.
Lead knowledge transfer and close‑out (BAU handover, case studies, lessons learned) and feed improvements back into our methods and toolkits.
Coach and mentor junior team members; contribute to internal capability building, continuousimprovementand practice development.
Significant experienceinorganisationdesign/operating model andorganisationalchange within complexprogrammes(consulting or in‑house consulting).
Proficiencywith OD/people change disciplines: cultural diagnostics, change impact/readiness, transition planning, L&D,engagementand communications.
Ability toanalyseexternal drivers and client operating environments to tailor practical solutions and recommendations.
Strong facilitation, senior stakeholdermanagementand written communication skills; comfortable working in multi‑disciplinary teams.
Evidence of contributing to bids/proposals and developing business cases alongside senior colleagues.
Sector exposure across one or more of: infrastructure, transportation, utilities, commercial, government, natural resources, real estate.
Strong MS Office and collaboration tools (Teams, Mural, Miro). Willingness to travel (UK and international) asrequired.
What We Offer
Competitive compensation and benefits; hybrid working; access to global learning and development; opportunities to shape iconicprogrammesand to contribute to a high‑performing, supportive team culture.
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
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