Medical Education Assistant

Medical Education Assistant

Closing date: 29 July 2026.

Full‑time, county‑wide position covering Worcester Royal Hospital and Alexandra site. The role requires occasional travel between sites and flexible work hours.

Main Duties

• Provide comprehensive administrative support for Medical Education, including to Tutors and the Director of Medical Education.
• Support the Chief Registrar, Medical Education Manager and Deputy Manager with day‑to‑day administration.
• Assist with the administration of local training programmes for junior doctors, including induction of new Doctors in Training and GPVTS teaching sessions.
• Maintain e‑Portfolios for trainees, ensuring all information is accurate and up to date.
• Raise and process invoices for room hire, annual fees and rent at the Charles Hastings Education Centre.
• Organise and coordinate GP study days and other training programmes, including liaison with suppliers, booking, invoicing and production of course documentation.
• Act as the first point of contact for Trust‑appointed Physician Associates, managing parking permits, ID badges and access to the HORUS e‑Portfolio.
• Provide courteous reception to users of both Education Centres, answering phone calls and welcoming speakers on arrival.
• Maintain the Accredited Educational and Clinical Supervisors database, sending updates to the GMC quarterly.
• Process stationery orders and non‑stock requests via the Trust procurement system.
• Maintain up‑to‑date email contact lists and manage telephone enquiries, prioritising as required.
• Assist in the practical administration of meetings and events, including room layout adjustments and visual‑audiovisual arrangements.
• Travel between hospital sites and to off‑site meetings as required.
• Offer flexible hours and assist colleagues during busy periods or absences.

Experience

• Good organisational and administrative skills, demonstrated in a previous administrative role.
• Experience in a health‑related or education environment.

Qualifications

• NVQ Level 2 or GCSE level (including Maths and English) or equivalent qualification.
• Willingness to undertake further training.

Other Job Requirements

• Flexibility of hours worked.
• Ability to move furniture and equipment to accommodate courses.
• Willingness to cover short‑term absences of other colleagues in the Education Centres.
• Ability to travel between hospital sites in the Trust and to meetings off site.

Personal Qualities

• Helpful and willing to assist Education Centre users.
• Maintain confidentiality at all times.
• Demonstrate high interpersonal, assertive and diplomatic skills.
• Respond effectively to encountered issues.
• Work well as part of a team.
• Reliable and punctual.

Skills and Knowledge

• Excellent communication skills at all levels.
• Proficient in Microsoft Office.
• Confident telephone manner.
• Produce accurate and timely work.
• Prioritise tasks effectively.
• Use own initiative and work independently.
• Knowledge of the NHS structure and medical terminology.
• Basic understanding of Medical Education.

Internal NHS Job Vacancy

This vacancy is currently only open to Herefordshire and Worcestershire NHS staff (including PCN/GP Practices). Please confirm below which NHS organisation in Herefordshire and Worcestershire you currently work for.

Employer

Worcestershire Acute Hospitals NHS Trust

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