Claims Adjuster – Financial Lines

Role Purpose

An excellent opportunity for someone who wants to develop their career in Financial Lines and work alongside experienced colleagues, gaining exposure to high-value and international claims while building their technical expertise and stakeholder‑management skills.

Key Responsibilities

• Handle claims arising from Professional Indemnity class, with some exposure to Directors and Officers, Financial Institutions and Cyber.
• Support the development and execution of claim strategies, including investigation, reserving and resolution.
• Manage a portfolio of claims within delegated authority, with appropriate oversight.
• Liaise with brokers, clients, loss adjusters and other external partners throughout the claims lifecycle.
• Support negotiations and settlements, including discussions on coverage and quantum.
• Maintain accurate and timely claims records, using claims systems and documentation.
• Assist with large‑loss reporting and internal updates.
• Contribute to delivering a high standard of claims service to clients and stakeholders.
• Collaborate with underwriting and other internal teams as required.
• Continuously develop technical knowledge and understanding of relevant classes of business.

Qualifications, Skills and Experience

• Essential: Knowledge of Professional Indemnity class of business.
• Desirable: Exposure to complex claims across relevant lines of business, including Directors and Officers, Financial Institutions and Cyber.
• Familiarity with claims systems (e.g. ECF, Docosoft).
• Progress toward, or interest in pursuing, ACII (or equivalent professional qualification).

Starr is an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.

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