Delivery Driver

Main Purpose of Role

Play a vital role in delivering the Cogent product range to our customers across Shropshire and the Midlands, ensuring every order arrives on time while representing a company that prides itself on quality, reliability, and exceptional service.

Key Responsibilities

• To ensure that the deliveries are made safely, efficiently and on time
• To proactively deal with any customer concerns at the point of delivery
• To ensure that all delivery paperwork is completed and left with the Customer
• To effectively manage your time to ensure that your route is cost and time efficient whilst also considering customer requirements
• To manage your vehicle to ensure that it is clean, tidy and safe to drive
• Driving safely and with due care and attention at all times, complying with all road traffic regulations
• Maintaining knowledge of the company’s product to enable basic customer advice when required
• To be a ‘champion’ of the Company brand
• To build established customer relationships
• You also have the following responsibilities:
• To continuously develop and improve both yourself and the business
• To comply with Company policy and best practice in security, legal and regulatory compliance
• To ensure that all H&S responsibilities are fulfilled and that the team’s (including the role holder), visitors and contractors safety and welfare is maintained
• To complete any other duties as required from time to time.

Essential Skills

• Full Driving License
• Knowledge of geographical area covered by the role
• Previous experience with driving and delivery role
• Customer service experience helpful
• Delivering customer orders on time
• Ensuring that the deliveries are prioritised giving consideration to location, time and customer requirements
• Dealing with customer queries by directing to the relevant person
• Having a clean and tidy appearance and van

Enhanced Benefits

• Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays
• Matched Pension Scheme
• Life Assurance (4 times basic salary)
• BUPA healthcare and Dental Plan
• Long Service Awards at 5, 10, 15, 20 and 30 years
• Enhanced Family Leave

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