Passenger Assistant

Company: Wiltshire Council
Apply for the Passenger Assistant
Location: Salisbury
Job Description:

Hours per week: 10 – 15 hours (various contracts to be discussed at interview)

Location: Salisbury

Rolling advert: We’re continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received. Interviews will be held at County Hall in Trowbridge

Please note: the working pattern for this role is term time only. Passenger Assistants will work 38 term time weeks per year, with an additional 5.7 paid holiday weeks, with pay pro-rata’d across 12 months.

Passenger Assistants work in conjunction with our drivers, ensuring the well-being, comfort, and safety of vulnerable students during their journeys to and from school. This role can involve the manipulation and clamping of wheelchairs on the vehicle.

We are a close-knit and highly supportive team where everyone supports each other. We work weekdays, at the start and end of the school day.

We firmly believe that to be a Passenger Assistant it’s about being patient, empathetic, and driven by a desire to make a positive impact.

Benefits

Wiltshire Council is a friendly, welcoming place to work, with a ‘One Council’ ethos.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

Commitment to Inclusion

We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

We do not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under current, valid contracts or approved supplier arrangements. If a candidate is appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

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Posted: July 15th, 2026