Beauty Coach – Keyholder (40hrs/wk) 1

Beauty Coach – Keyholder (40hrs/wk)

Location: London, GB, SE10 0DX

Company: CLARINS

Deliver exceptional customer service, develop skincare conversations with customers, and increase product sales while embracing the brand’s unique ingredient stories and benefits.

What you’ll do:

• Maintain a consistently high standard of customer service and product knowledge at all times.
• Promote the unique brand differentiation and link it with ingredient stories, product benefits and usage.
• Create retail theatre to attract and entice customers, incorporating the brand journey as a story while engaging with them.
• Focus on customer loyalty, keeping customers returning to the brand.
• Overcome selling challenges with confidence.

You are:

• Passionate about skincare and beauty.
• A confident and articulate communicator.
• Pro‑active and enjoy exploring new sales opportunities.
• Customer‑focused and results‑oriented.

You have:

• Experience in a hands‑on beauty or retail role with exceptional customer service skills.
• Excellent communication skills and the ability to build relationships quickly.
• Flexibility to work shifts, including weekends and evenings.

We have:

• Competitive compensation package.
• 33 days annual leave (inclusive of bank holidays).
• Clarins For You – our reward and benefits platform.
• Generous employee discount and training allocation.
• Potential to earn up to 3% performance‑based bonus.
• Access to wellbeing services through our Employee Assistance Programme.

If you have a curious mind, a thirst to go further, and the drive to boldly take on new challenges, join us.

About Clarins Group: Clarins is a globally leading skincare and make‑up company that prides itself on innovation, independence, and a commitment to making life more beautiful and passing on a more beautiful planet.

Compliance statement: We welcome applications from all backgrounds and are an equal‑opportunity employer.

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