Cash Specialist
Start Date: ASAP
Rate: 30,173
Contract Duarion: 6 Months
37 Hours Perk Week
Shift Pattern: Monday – Friday 08:00am – 16:00pm
Hybrid: 2 Days in the officer per week (Monday & Tuesday)
Location: Leeds
Role description
Managing Cash allocation transactions within our mainframe customer billing system
Maintaining accurate cash suspense records
Investigate and respond to a broad range of complex customer queries, liaising with other parties as necessary, to deliver an appropriate, acceptable resolution for the customer.
Amend data errors and process exceptions and provide feedback to team members to ensure data quality is improved and maintained
Provide regular feedback on work in progress and decisions on workload priorities to Team Manager to ensure workloads are appropriately managed and performance standards met.
- Complex reconciliation; managing payments, invoices and credits across a portfolio of multiple sites / accounts / groups.
Experience and Qualifications
Desirable
- The ability to multitask, work to deadlines and keep a sharp eye for detail in a fast-paced environment
- Strong communication skills and enjoy collaborating with others to achieve shared goals
- A proactive, problem-solving mindset and the confidence to use your initiative to make informed decisions
- A positive, can-do attitude with a real enthusiasm for learning and developing new skills
- Confidence using IT systems
- Working with large volumes of data within Excel
- A keen eye for spotting opportunities to improve processes and a positive approach to change.
Experience of cash operations, accounting and/or double entry book keeping
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
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