Fine Jewellery Concierge — Elite In-Store Experience

Queensmith in Hatton Garden, London, is seeking a Concierge to ensure a seamless, personalised client journey across in-store and communications channels. You will support sales operations and manage post-purchase appointments including resizes, collections, and annual services, acting as the linchpin between sales and customer care.

The role requires exceptional communication, empathy and the ability to multitask in a fast-paced luxury environment.

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