Overview
Availability Window
Days From time To time: Mon 18:00:00 – 23:00:00; Tue 18:00:00 – 23:00:00; Thu 18:00:00 – 23:00:00; Fri 18:00:00 – 23:00:00; Sat 18:00:00 – 23:00:00.
As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile. It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Responsibilities
- Deliver groceries to customers in a safe and timely manner, ensuring orders arrive in perfect condition by keeping your van, trays, and work area clean, tidy, and organised.
- Load the van safely and perform all checks to ensure it is roadworthy, reliable, and ready to deliver great service.
- Communicate order changes, substitutions, or short‑dated items to customers in a friendly, reassuring way and offer refunds where needed to maintain a smooth and positive experience.
- Handle products with care and treat every order as if it were your own to maintain quality and customer trust.
- Deliver within the customer’s time slot with warm, natural service at the doorstep and ensure customers feel valued and looked after.
- Build strong relationships with colleagues to foster team spirit and deliver the best service for customers.
- Be warm and welcoming with customers and colleagues and respond quickly to changing customer needs, both on the road and in-store.
Qualifications
- Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
- Demonstrate a customer‑centred mindset with a proactive and flexible approach to work.
Compensation & Benefits
Pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Company Values & Inclusion
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s Welcome.
We’re open to conversations about flexible working and can discuss support during application. We are proud to have been accredited Disability Confident Leader and are committed to a fully inclusive and accessible recruitment process. For information on accessibility support, please click here.
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