Company: Jack & Jill
Location: London
Job Description:
Fast-growing digital health platform in London seeks a Head of Customer Success to lead the end-to-end post-sales journey for the UK’s leading digital pharmacy network. You’ll unify Customer Success, Account Management and Onboarding, report to the CEO, and build health scoring frameworks while driving retention and expansion revenue.
The ideal candidate has 10+ years in CS leadership, a track record building CS operations, and strong commercial acumen to own revenue outcomes.
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Posted: July 27th, 2026