Mental Health Community Support Worker

Job Overview

This part‑time Band 4 Community Support Worker role is offered on a permanent basis with 22.5 hours per week. The position is based in the Cheltenham Recovery Team and focuses on supporting adults with severe mental illness to achieve recovery goals.

Main Responsibilities

• Care coordination: hold a small caseload, complete assessments, develop and review person‑centred care plans.
• Deliver goal‑focused, recovery‑oriented interventions to build confidence and independence.
• Support group work and therapeutic clinics, facilitating structured activities that promote wellbeing.
• Collaborate with internal and external partners to ensure coordinated, holistic care.
• Participate in risk assessments and implement risk management plans.
• Maintain accurate documentation in line with organisational and professional standards.
• Engage in supervision, reflective practice and training opportunities.
• Share knowledge and skills with colleagues, students and new staff.
• Advocate for service‑user rights, involvement and empowerment.

Qualifications, Training and Experience

• NVQ Level 3 or equivalent in a relevant health or social care area, with diploma‑level knowledge, or completion of approved associate practitioner training or relevant foundation degree (or commitment to complete within 2 years).
• Experience in mental health or social care services at Bands 2, 3 or 4, ideally in a community setting.
• Knowledge of the CPA process, care planning, risk assessment and using a recovery‑based approach to care.
• Clinical skills training (physical health and wellbeing).
• Knowledge of the voluntary care sector and partnership working.
• IT skills including Microsoft Office.

Benefits

• Free car parking at many sites.
• 27 days leave plus bank holidays, increased to 33 days with long service.
• Broad training and development opportunities, including apprenticeships up to Level 7.
• Multi‑professional preceptorship programme for newly qualified staff.
• Generous NHS pension and enhanced pay for unsocial hours.
• Flexible, family‑friendly and agile working.
• Recognition and long service awards.
• Fast‑track physiotherapy.
• Access to discounts and salary sacrifice schemes including Cycle to Work, Car scheme and discounts on travel, leisure and retailers.

Additional Information

Applicants are advised to apply early as the vacancy may be closed prior to the advertised date. If you are aged 16‑30, you may be eligible for financial and pastoral support from the King’s Trust for the first 6 months in role.

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