Learning Support Assistant Apprentice

Company: City College Norwich
Apply for the Learning Support Assistant Apprentice
Location: Norwich
Job Description:

Introduction

This is not your typical classroom-based role — you’ll be at the heart of student life; you will be working with a range of students across the wider college environment. Supporting students with special educational needs, neurodivergences and complex medical and personal care needs across a wide range of settings.

About the Employer

City College Norwich has an outstanding campus with industry-standard facilities. Although our college has been established for over 135 years, a lot of the buildings on our campus have been built or newly refurbished in the past few years. This includes our award-winning Creative Arts Building, and £9m Digi-Tech Factory which is proving to be a real asset for a wide range of students. This inspirational building is a centre for digital skills, including our digital technology, engineering and design courses. Our latest investments have been in our Advanced Construction and Engineering Centre which is home to a range of cutting-edge workshop equipment and the latest electric vehicle maintenance equipment and our Construction Skills Hub supporting plumbers and electricians of the future!

What You’ll Do

  • To support, supervise and report issues relating to the learning and holistic development of individuals, or small groups of students, with learning difficulties and/or disabilities, under the direction of teaching and line management staff.
  • To include (but is not limited to) on-course support (e.g. general in-lesson support related to their individual requirements, note taking, assistance with practical tasks etc); off-course support (e.g. supporting students to move safely, lunch duties, personal care, transport arrangements, appropriate first aid, encourage integration into college activities, etc.); residential and day trip support.
  • Support and supervise the learning of individuals, or small groups of students.
  • Communication and reporting of any issues.
  • Assisting with skills development (in a variety of ways), practical tasks; health and safety issues; and utilising specialisms.
  • Identification of student needs and adaptation of learning materials to suit student needs.
  • Dealing with non-class time supervision and well-being related issues in or out of class (1:1 or in small groups as required).
  • Assisting with the development of student independence and their involvement in college activities.
  • To carry out all organisational and administrative work. To include (but not limited to) keeping records of student support provided e.g. daily logs, e-ilps, behaviour plans etc., under the direction of a line manager; to assist in the maintenance of stock, equipment and all other resources (includes HR related); to participate in the annual review and impact analysis of support provided.
  • Team and collaborative work, with colleagues’ college-wide, including use of e-ilps in monitoring progress of student targets.
  • Student and centre related record keeping and administration.
  • To undertake regular professional development. To include (but not limited to) participation in the College’s Probationary & Appraisal Procedures, regular and timely updates to mandatory training sessions, attendance at appropriate internal and external staff development sessions and courses.
  • All CPD related activities and meetings, both internal and external.

Training Outcome

They will be able to apply for a permanent role as they arise.

Skills Required

  • Communication skills
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Non judgemental
  • Patience

Qualifications

Essential – GCSE – English – 4/CEssential – GCSE – Maths – 4/CCourse Information

Course Information

Course: Teaching assistant (level 3)

Level: 3

Route: Education and early years

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday 8.30 am – 4.30 pm

Expected Duration: 1 Year 6 Months

Number of Positions Available: 10

Training Provider: CITY COLLEGE NORWICH

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Posted: July 26th, 2026