Hybrid Banking Customer Service Advisor

Allica Bank is hiring a Customer Service Advisor in Milton Keynes to support the Retail and SME client base via chat and telephony, with back-office tasks to ensure smooth operations. You will field inquiries, resolve issues, and oversee case management from start to finish.

The role requires strong customer service experience, familiarity with core banking workflows, and the ability to handle complex complaints while upholding regulatory standards and Bank values.

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