Fleet Support Service Assurance Officer

Overview

West Sussex Fire & Rescue Service is seeking a proactive and organised Fleet Support Service Assurance Officer to thrive in a customer-focused administrative role. In this role, you will play an essential part in supporting the County Fleet Team by providing high quality information, data, and administrative support. Working closely with the Fleet Resources and Support Team Leader, you will contribute to the smooth and efficient delivery of fleet services across the organisation.

Responsibilities

• Maintain and manage a fleet vehicle management system that is fit for purpose, ensuring compliance and high service standards
• Ensure all vehicle records are accurate, up to date, and consistently maintained
• Liaise with external providers to ensure service schedules are delivered in line with compliance requirements, resolving any issues promptly
• Build strong working relationships with the Workshop Team Leader and workshop team, providing data insights and system support when needed
• Maintain and oversee the fleet fuel management system, ensuring it operates effectively and meets compliance standards
• Coordinate and monitor fuel deliveries to fire stations, ensuring stock levels are maintained in line with agreed requirements
• Work closely with the fuel provider to plan and maintain reliable delivery schedules
• Effectively manage fuel cards across both the County Council and Fire Service, ensuring accessibility and smooth operation for internal and external use

Qualifications

• Knowledge of fleet management operations, including relevant systems, procedures, and policies
• Full UK driving licence
• Strong IT skills, with experience using a range of software (knowledge of Tranman Fleet Management system is highly desirable)
• NVQ Level 3 (or equivalent qualification/experience)
• Good working knowledge of IT systems and processes
• Strong literacy and numeracy skills, with the ability to follow written instructions and accurately check financial data and documents
• Excellent communication and interpersonal skills, enabling you to provide clear and effective advice to a wide range of stakeholders
• Ability to interpret and work with varied information, producing high-quality documents with minimal supervision

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