Service Manager
Location: Chippenham | Salary: £50,000 plus bonus, OTE up to £65,000 + Car | Hours: Monday – Friday, 1 in 3 Saturdays, 8:00 am – 12:30 pm | Ref: 31083
We are currently recruiting for a Service Manager for our client’s main dealer site in the Chippenham area. This is a superb opportunity to lead a busy, professional department at a well-established dealership for a fantastic brand.
Responsibilities
You will manage all aspects of the workshop: day‑to‑day operations, technician and mechanic productivity, customer‑focused service advisors, upselling targets, budget and KPI monitoring. You will work closely with senior management to achieve key objectives and strategies, constantly looking for improvements to exceed targets. You will be an individual who prides themselves on customer service, works well with staff, and takes ownership of the department’s success.
Qualifications
- Proven aftersales management background – essential.
- Main dealership experience – minimum 3 years – essential.
- Experience with relevant systems such as Kerridge, Pinnacle, and 1‑Link – advantageous.
- Demonstrated track record of running a large‑scale operation.
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