Customer Complaints Team Lead – Shape Service Excellence

Company: Raven Housing Trust
Apply for the Customer Complaints Team Lead – Shape Service Excellence
Location: Redhill
Job Description:

Raven Housing Trust in Redhill is seeking a Customer Complaints Team Leader for a 12-month fixed-term contract. This leadership role aims to inspire a team and drive service improvements through customer feedback.

You’ll champion customer voice, build strong stakeholder relationships, and contribute to a culture of continuous improvement.

Raven offers a supportive environment with fantastic work/life balance, learning opportunities, and a diverse workplace.

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Posted: July 9th, 2026